Order

Place an order

• How can I place an order?
• Can I place multiple orders at the same time?
• Can I send flowers anonymously?
• Can I include a personal message?
• Can I add extra delights to my flower order?
• What do I do if I have special requests regarding my order?

Delivery details

• Can a foreign phone number be used as the delivery phone number for deliveries in Sweden
• I don't have a phone number for the recipient, how do I proceed?

Order confirmation and order number

• Where can I find my order number?
• Where is my confirmation email?
• How do I know if my order was successful?

Problems at the checkout

• Having issues placing an order?

Change or cancel

• Can I change my order?
• Can I cancel my order?
• Can I add a product to my delivery after placing an order?
• Can I change my card message after placing my order?

Corporate orders

• Can I receive a VAT statement for my order?
• Can I place a corporate order?
• When do you deliver to companies?

Funeral orders

• When should I the latest order for a funeral?
• How is my funeral order handled?

International orders

• Can I send flowers abroad?
• Can I order on the Swedish website even if I dont live in Sweden?
• I have chosen country (eg Denmark) but on my order it says Sweden.
• Can a swedish phone number be used as the delivery phone number when placing an international order?