At Euroflorist, we understand that sometimes the recipient may not be home when the flowers are delivered. In this article, we'll explain our process for such situations and how we ensure successful delivery, even when no one is available to receive the bouquet.
Delivery by Courier:
Products delivered by our couriers will be handed directly to the recipient whenever possible. If the recipient is not at home, the courier will leave the flowers outside the door, provided they can access it, such as in an apartment building's hallway. This ensures that the flowers can be appreciated even if the recipient is not present at the time of delivery. If it is not possible to leave the flowers outside the door, a new delivery attempt will be made the next day. If the recipient is not home again, the order will be considered fulfilled.
Delivery by Local Florist:
If the recipient is not at home when products from local florists are delivered, the bouquet will be taken back to the flower shop. The recipient will then receive a notification to pick up the bouquet at a later time that suits them. It is important to note that while we do our best to maintain the freshness of the flowers, we cannot guarantee this under these circumstances.
Avoiding Missed Deliveries:
To ensure that the recipient receives all necessary information regarding the delivery, it is important to provide a valid Swedish mobile number when placing your order. This helps to avoid missed deliveries by ensuring the recipient receives essential information.
For florist deliveries, you can specify your delivery preferences in the "Instructions to the Florist" field during checkout. By taking these steps, you can ensure that your flowers are delivered smoothly, even if the recipient is not at home at the time of delivery.
At Euroflorist, we strive to ensure the successful delivery of your bouquet, even if the recipient is not home. Your satisfaction is our priority, and we appreciate your understanding and cooperation in these situations.
If you have any questions or need further assistance regarding the delivery, please do not hesitate to contact our customer service. We are here to help and ensure that your flower experience with us is as smooth and stress-free as possible.
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