Ordering

Placing an order

• Are there restrictions where you can deliver?
• What time should I order at the latest to receive delivery on the same day?
• How do I know if my order was successful?
• Can I place multiple orders at the same time?
• How can I place an order?
• Is ordering on Euroflorist secure?

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Payment & discounts

• Why is my discount code not working?
• Can I get a discount code?
• My payment failed.
• Where do I enter my discount code/gift card code?
• Which payment methods are accepted and is it safe to pay online?

Amendments and cancellations

• Can I change my order?
• Can I add a product to my delivery after placing an order?
• Can I change my card message after placing my order?
• Can I cancel my order?

International orders

• I have chosen country (eg Denmark) but on my order it says Sweden.
• Can I order on the Swedish website even if I dont live in Sweden?
• Can I send flowers abroad?
• Can a swedish phone number be used as the delivery phone number when placing an international order?

Funeral orders

• When do I have to order my condolence flowers for guaranty delivery ?
• When should I the latest order for a funeral?
• How is my funeral order handled?

Corporate orders

• Can I receive a VAT statement for my order?
• Can I place a corporate order?
• When do you deliver to companies?